|
|
|
AHRMM eLearning Course: Foundations for Effective Leadership 5
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Description
Foundations for Effective Leadership 5: Advanced Process Improvement Strategies Overview: Course 5 expands on the key strategies to improve processes for organizational performance and customer satisfaction. Course 5 provides an overview of the primary approaches and a repertoire of methodologies that can be applied based on specific objectives and also covers how to engage employees as key players in process improvement by making continual quality improvement a standard way of doing business. Learning Objectives: - Integrate structures and frameworks that support continual process improvement as a standard way of doing business.
- Understand a variety of core methodologies for process improvement and know which ones are most effective for meeting desired objectives in specific scenarios.
- Engage employees as key players in process improvement to meet organizational objectives and enhance customer satisfaction.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|